Where to Buy a Truck Work Diary

The written National Driver Work Diary isn't sold at the servo. It's issued over the counter by government agencies, and the driver has to be there in person.

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TRUSTED BY MORE THAN 10,000 DRIVERS

How the Written Diary Is Issued

The National Driver Work Diary is issued to the driver, not to the business. NHVR guidance says the application at the front of the diary is filled in in front of an issuing officer, and the NHVR lists more than 500 places to buy one under "locations to purchase" on its website.

Diaries are sold through state and territory transport agencies and their service centres. WA's Department of Transport adds that a diary can only be issued to the driver, so a third party can't collect one on your behalf.

There's also an option with no counter at all: an NHVR approved EWD such as Logmaster can be used instead of the written diary.

Where Drivers Buy the Diary

These are the outlets named by each agency's own website.

New South Wales

Service NSW service centres. Bring your licence and your previous diary or its security number.

Victoria

VicRoads customer service centres, according to the Department of Transport and Planning.

Queensland

The Department of Transport and Main Roads, which kept National Work Diary sales when the NHVR took over enforcement.

Tasmania

Service Tasmania service centres. Bring your heavy vehicle licence and your current diary so unused pages can be cancelled.

Western Australia

Department of Transport service centres and regional agents, for drivers who take heavy vehicles outside WA and the NT.

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What Operators Should Plan For

A driver without a diary can't do diary work, so supply matters to the business too.

Running out mid‑trip

A full diary means supplementary records for up to seven business days while the driver gets to a service centre.

The driver has to go

Diaries are issued to the driver in person, so a manager can't stock up for the whole fleet.

Old diaries still count

Written diaries issued before 1 August 2026 remain valid under the amended rules.

Other jurisdictions

Drivers in South Australia, the ACT and elsewhere can find their nearest outlet through the NHVR's locations list.

The EWD route

An approved EWD removes diary purchases altogether, with records sent to the office each week.

Paper drivers in view

Drivers who stay on the written diary can still be checked for breaches through Logmaster's paper workbook entry.

Electronic Work Diary vs Paper Logbook

Buying a written diary against switching to an approved EWD.

Electronic Work Diary

Paper Logbook

One minute accuracy Fifteen minute blocks
Automatic syncing Manual entries
Easy to read and access Handwriting varies
Real time operator visibility No live oversight
Secure cloud storage Can be lost or damaged
Faster audits and reporting Time consuming

Both meet the law. One needs a trip to a service centre every time the pages run out.

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How It Works

Switching from bought diaries to Logmaster takes a few steps.

Talk to the team

Book a demo or open an account at logmaster.com.au.

Add your drivers

Set up drivers and vehicles in the web portal.

Install the app

Drivers download it on Android 7+ or iOS 12.5.5+ devices, or use a supplied tablet.

Choose fatigue plans

Each driver selects the plan they work under.

Carry recent paper

Drivers keep their last 28 days of written records with them after switching.

Stop buying diaries

From then on, the work diary lives in the app.

Features at a Glance

1. Accurate one minute recording
2. Offline functionality for uninterrupted use
3. Live visibility for fleet managers
4. Fatigue reminders and breach alerts
5. Driver declarations and vehicle checks
6. Secure cloud storage
7. Multi company support for contractors
8. Fast export for audits and reporting
9. Fatigue rule sets including Standard Hours, BFM, AFM, WA plans and bus rules

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Who It's Built For

Owner drivers and fleet operators alike lose time to diary runs.

User Type

Benefit

Truck drivers Easier logging and clear alerts
Transport operators Real time visibility and compliance
Compliance managers Reliable logs for inspections
Owner drivers No paperwork and simple routines
Subcontractors Easy switching between employers

Every driver on an EWD is one fewer trip to the counter.

Why Drivers Stop Buying Paper Diaries

More than 10,000 drivers keep their work diary in Logmaster instead of a booklet. It's NHVR approved, runs on the phone already in their pocket and sends weekly log sheets to the office automatically.

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Ray A.

First day with Logmaster was to my surprise was user friendly. Josh was very thorough in taking me through all the steps in setting up the Logmaster app. I would recommend Logmaster to all drivers regardless of age. Never have to worry about making a mistake as it tells you if you are. Great customer service after hours support is second to none.

Mike H.

Have started using Logmaster after trying 3 other models. I actually enjoy using it. Very easy to use and follow and the help if you need it is top notch by the developer. Does everything by the minute and works when no service is available. My system is customised for me and fits well with my system (I’m WA). Cost is on par with two of the other ones looked at.

Frequently Asked Questions

Can I buy a work diary online?

The written National Driver Work Diary is issued over the counter, with the application completed in front of an issuing officer. An NHVR approved EWD such as Logmaster is the way to avoid the counter, because the diary is the app.

Can my boss pick up a work diary for me?

No. WA's Department of Transport states that diaries are issued only to the driver and a third party can't collect one. NHVR guidance also has the application completed in front of the issuing officer.

Where do I buy a work diary in Queensland?

From the Department of Transport and Main Roads. TMR kept National Work Diary sales when the NHVR took over on-road compliance and enforcement in Queensland in April 2024.

Is my old written diary still valid after the 2026 changes?

Yes. The NHVR confirmed that written diaries issued before 1 August 2026 stay valid. Some boxes, such as the day of the week and daily totals, became optional from that date.

What should I do if my diary is full and the service centre is closed?

Notify the NHVR within two business days and use supplementary records until you buy a new diary. You can use them for up to seven business days, after which you must stop work that needs a diary.

Ready to Never Queue for a Diary Again?

Book a demo and see how Logmaster replaces the written diary with an NHVR approved app on your phone.

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TRUSTED BY MORE THAN 10,000 DRIVERS

New South Wales

Victoria

Queensland

Tasmania

Western Australia

Electronic Work Diary vs Paper Logbook

Ray A.

Mike H.

Can I buy a work diary online?

Can my boss pick up a work diary for me?

Where do I buy a work diary in Queensland?

Is my old written diary still valid after the 2026 changes?

What should I do if my diary is full and the service centre is closed?

Policy

Resources

Contact us

Level 1/63-73 Ann St, Surry Hills NSW 2010