TERMS & CONDITIONS

Registration of change of Diary

As part of the requirement in changing from a written work diary to an electronic work diary, each driver has to report to their local road authority to cancel the remainder of their written work diary. This is done by cancelling all unused pages with a line diagonally from the bottom left to the top right.
You are required to carry the last 28days of paper records until you have sufficient records within your electronic work diary.

Effective 1st Jan 2020. 

By using the Logmaster service you are indicating your agreement and consent to the terms, conditions and policies outlined below.

Introduction

Before we begin, thank you for teaming up with Logmaster! Logmaster is your go-to app to streamline compliance with regulations surrounding car services and driver fatigue management. By using Logmaster, you are taking precautions as a driver to ensure you and your passengers’ safety and comfort. By using Logmaster’s service, you are agreeing to the following terms and conditions.

To use Logmaster, you need to ensure you have three things:

1. Hold a current and valid driver’s licence and the necessary permissions in your state or country.
2. Are not barred from being able to enter into Logmaster’s contract, legally or otherwise;
3. Are an Australian or New Zealand resident

You are also pledging that any and all information you provide to us is correct, current and complete, and that this information will be updated if and when it is required.

Changes to the Agreements

Changes may occasionally be made to the terms and agreements of Logmaster’s service. Users may be notified of these changes when they occur through our service, and by continuing to use Logmaster’s service, you are expressing your consent to these changes.

Using Logmaster

You are only able to use Logmaster’s service when subscribed to one of the following:

1. Free trial: a 10 -day pre-subscription period that is free of charge and will allow you to continue to access the records you’ve logged once the trial period has ended.
2. Driver Service: a monthly or annual fee-based subscription that allows drivers full access to the Logmaster app and prolonged use of its various features, such as logging start and end times, sharing location with nominated organisations and viewing vehicle checklists completed before starting work for the day.
3. Logmaster Pro: a monthly or annual subscription service suited to businesses such as rideshare or car hire services that enables companies to track and communicate with their drivers and access with their logged records.

Trials

Logmaster will sometimes offer trials of our service to eligible drivers. Logmaster reserves the right to cease or adjust the trial at any time without prior notice. Depending on the trial, you may need to input your payment details to commence. At the end of the trial period, if you do not cancel, you may automatically be charged,until cancellation, on a recurring monthly or annual basis. In initially providing these payment details to commence the trial, if the trial is then not cancelled by the end of the trial period, you are approving this potential charge.

Third Party Applications

Logmaster may allow Third Party Applications to make their products and services available to Logmaster users. If users choose to engage with these services, they will be doing so subject to the Third Party Application’s terms of use. Logmaster does not bear responsibility for the behaviour, features or content of any Third Party Application.

Consideration

With consideration to user privacy rights, in using our service, you (a) are allowing Logmaster the right to use the processor, bandwidth and storage hardware on your device(s) to allow the service to better operate and (b) to provide advertising and other information to you, along with our business partners.

User Guidelines

Responsibility for keeping your password and security pin safe falls to users of Logmaster’s service. Users are solely responsible for the safekeeping of their personal information. In the instance that a user’s details have been compromised or stolen, please notify Logmaster and change your password as soon as possible.

Technology Limitations and Modifications

While we’re always diligent in ensuring that our service runs as smoothly as possible, if there is maintenance occurring on Logmaster’s app or we encounter some technical difficulties, there may occasionally be temporary interruptions to the service. Logmaster reserves the right to make modifications to our service or features of our service, with or without prior notice. Logmaster is not bound by obligation to maintain or update our service at any time.

Payments and Cancellations

If you have signed up for a paid subscription, please be aware that Logmaster’s service will automatically renew your payment at the end of your subscription period unless you cancel your subscription before the end of this period. In the instance of a cancelled subscription, users will still have access to their existing recorded work history, but will no longer be able to log their work-time.

Any changes to pricing will be communicated to Logmaster users, and will take effect at the beginning of the next subscription period, after the communicated date of the price change. By continuing to use our service after this period, you agree to the new prices.

Term and Termination

All terms outlined will apply to users of our service until such time as it is terminated either by the user or by Logmaster. A user’s account may be suspended at any time, including in cases of suspected unauthorised use of our service. Logmaster may be contacted in regards to instructing how a user may terminate their account. If either party terminates the account, or a user’s account is suspended by Logmaster, by using our service it is agreed that Logmaster will not be liable or responsible for refunding any amount already paid, to the fullest extent permitted under Australian law.

Warranty

Logmaster takes every opportunity to ensure that our service is the best we can offer, but users agree that the service we provide does not come with a warranty of any kind. To the extent permitted by law, Logmaster gives no warranty or condition of fitness for purpose or merchantable quality.  Logmaster will not be liable to, and does not indemnify, any user or other person from any action, suit or demand from any third party of any kind or for any reason.  Logmaster also does not take responsibility, warrant or endorse any Third Party Applications, content or any other service/application/product other than Logmaster’s that is advertised or offered by Logmaster.

Logmaster bears no responsibility for any transaction that occurs between Logmaster users and any third-party providers of Third Party Applications. Logmaster urges users to use their own judgement and discretion when choosing to interact with any of these products or services, and to do so at their own caution. No advice or assurance, verbal or written, from Logmaster or any of it’s employees shall create or act as any warranty that must be upheld by Logmaster.

Limitation

If a user is dissatisfied with Logmaster’s service, by using Logmaster, you are agreeing that the sole and exclusive remedy is to uninstall Logmaster’s service. To the law’s fullest permitted extent, Logmaster does not bear responsibility or liability for any kind of damages or inability to use Logmaster’s service, regardless of the possibility that Logmaster may have been aware of the possibility of those damages occurring.

Entire Agreement

These terms constitute the full list of terms and conditions that a user agrees to once they begin using Logmaster’s service, and supersede any other arrangements regarding terms of use, written or verbal. Any additional terms put forth by a user of Logmaster’s service are void. Users of our service represent that they have not accepted any agreements made by Logmaster or it’s affiliates that are not contained within these stated terms.

In separate circumstances such as use of Logmaster’s customer support or free trial periods of our service, additional terms and agreements may govern use of those. In this case, separate terms and conditions will be agreed to, all available on Logmaster’s website. Those terms and conditions will only be applicable to the services they govern, and do not supersede these agreements.

Severability

Should any provision within these stated terms be held invalid or unenforceable, this would have no bearing or affect on any other item or provision within the remaining terms, and application of that provision will be enforced to full legal extent.

Thank you for reading Logmaster’s terms, we hope you enjoy our service.

Mobile Device Management Terms:

If the business chooses to use a mobile device management (MDM) software and in doing so uses the MDM application provided on the Logmaster portal:

• The business takes responsibility for device data integrity, Including loss or destruction of data or manipulation of data on the device from external applications on the devices under the control of the MDM solution.
• The business takes responsibility for the application to be updated in a timely manner or as directed by Logmaster or Logmaster distribution channel.
• The business takes responsibility for meeting the minimum device guidelines set out by Logmaster to be able to run the mobile application.

Logmaster reserves the right to disable login on unsupported versions of the mobile application.

This Terms and Conditions was last updated: [18 March 2022]