1. Confirm the Breach

• • Review the driver’s logbook in the Logmaster portal to verify the breach.
  • Use the Breach Confirmation Tool to ensure accuracy and clarity.

2. Cross-Check with Other Data

• • Compare the logbook information with other sources such as driver schedules, telematics data (if available), and communication records.

3. Evaluate Evidence

• • Review the information for its evidentiary value to interpret the breach in the broader context of compliance and operational circumstances.

4. Interview the Driver

• • Conduct an interview with the driver to gather their perspective and understand any relevant factors surrounding the breach.

5. Conclude Investigation

• • Assess whether the driver was indeed at fault based on all the gathered information.
  • Determine next steps:
    • Issue a Non-Conformance Report (NCR) if appropriate.
    • If not necessary, close the investigation without issuing an NCR